For questions (855) 335-2255 Monday - Friday 7:00 a.m. - 7:00 p.m. CT

Panola College Telehealth Plan

Better health starts with better solutions!

Through the Panola College Program, you have access to FREE telehealth solutions such as Mental Wellness, Physician Access and Teledentistry. You'll also gain 24/7 unlimited access to certified doctors, mental health professionals and dentists for all your medical questions and concerns.

For more information on these DialCare telehealth products, please call (855) 333-2255.

What's included in the Panola College Telehealth Plan
Click on the products below to learn more.

How to use the Panola College Telehealth Plan

If you have any questions about how to use your plan, call our Member Services Department toll-free at (855) 335-2255 any time between 7 a.m. and 7 p.m. CT for prompt and friendly assistance.

  • 1

    Step 1

    Go online to dialcare.com to create your account,

    2

    Step 2

    Fill out your medical history and describe your symptoms online or over the phone with a trained DialCare representative.

    3

    Step 3

    Request a video or telephonic consultation with a DialCare provider.

    4

    Step 4

    A DialCare provider will accept and perform the requested consultation.

Frequently Asked Questions

Here are the answers to some of our most frequently asked questions.

  • Do I talk to real doctors?

    Yes. Telemedicine members only talk to actual doctors who are U.S. board-certified internists, state-licensed family practitioners and pediatricians licensed to practice medicine in the U.S. and living in the U.S. When you request a consult, you will be connected with a doctor licensed in your state.

  • Common conditions include sinus problems, respiratory infections, allergies, urinary tract infections, cold and flu symptoms and many other non-emergency illnesses.

  • Telemedicine is designed to handle non-emergent medical problems. You should NOT use it if you are experiencing a medical emergency.

  • Yes, you can use telemedicine from anywhere you have a phone.*

    *DialCare Telemedicine is available anywhere in the U.S.

  • If you need additional cards for your household, or have lost your card, please call Member Services at (855) 335-2255. We will be happy to send additional cards to you.

  • Your statement will have a charge from "Careington International" for the purchase amount of your plan.

  • If you would like to file a complaint regarding your plan membership, you must submit your complaint in writing to: Careington International Corporation, P.O. Box 2568, Frisco, TX 75034. You have the right to request an appeal if you are dissatisfied with the complaint resolution. After completing the complaint resolution process, if you remain dissatisfied you may contact your state insurance department.